A&R Corner

No refunds are processed until after the 2nd week of a new term. For the summer term, the earliest refunds will processed is July 8, 2008. This applies to both canceled classes and to the Refund Petitions.

Due to the fact that SCE refund checks are actually cut by the Fullerton Bursar Office on their processing schedule, it takes between 6 and 8 weeks for the check to be in the mail. Please keep this in mind when responding to student inquiries.

Please do not tell students that they will receive their refund “in a couple of weeks". Most of the time, this is not the case and the student becomes upset.

If you have any questions about the process, please Melda Lara a call at 29522. Thank you for your hard work!

Please note that our class schedule indicates that refunds for parking permits will be considered only if the petition is submitted, along with the permit, PRIOR to the first class meeting. This information is stated on page 71 of the winter term class schedule.

If you have any questions, please don’t hesitate to call Melda Lara at Ext:29522.

Posting the Sale of a Gift Certificate
Anyone wishing to purchase a gift certificate for a current or future student must provide the complete name and date of birth. Search the SOAIDEN screen to see if the student is already in Banner.

If the student is new to SCE, have the purchaser complete a Permanent Student Record card. Enter the information in Banner to obtain a Banner ID number.

Record the date, the student’s name and dollar amount in the appropriate places on the certificate.

Collect payment. Post the payment on the TSAAREV screen, shown below. In the Detail Code column enter the correct detail code: 3CRC, 3CSH or 3CHK.

In the Description column, enter the following: gift certificate 000001

Please keep in mind the format for entering the description is similar to the format used for entering the description of a parking permit sale. Data entry must be standard for all entries in order to facilitate report processing.

Please distribute this information to all A & R staff and anyone else who may be helping students at the front counter. Thank you.

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Welcome to our very first blog post! For those new to blogs, a blog is a web log of news or commentary on a particular topic. Our goal in establishing the A&R Corner is to provide timely information in a centralized area. Our hope is that this will become the “Go to” place on the web for SCE A&R news and updates.