A&R Corner

In order to improve our service to students, a new feature has been implemented for the upcoming Winter 2010 registration. Student will automatically receive a copy of their schedule/bill at their preferred e-mail address after they pay by credit card on-line in myGateway

Students will still be able to print their schedule/bill via myGateway as usual, but we’re hoping that this feature will reduce the load on the portal resulting from students who simply need a copy of their schedule/bill on the first day of classes. Thanks go to Chris Hebson for developing this feature.

Review of Vocational Programs

• Apartment Management Program instructor is no longer with SCE
• Reminder- Fred Rocha oversees the Administrative Assistant Program.
• Currently working on an electricity program
• The Medical Device program will be tuition based in the fall
  Job posting available online for the careers in the vocational programs
• Employers are also able to post jobs online
• www.scejobline.com
• Medical device program – grant funded currently but will be tuition based; currently going to be offered once a month, $55 each, classes will vary – 32hr program (4 courses)
• Computer specialist program – offered in the fall from Sept. 8-Nov. 23 – free; internship available; classes are during the week

Pre-requisite checking for Pharmacy Tech classes

• Do not override out-patient & in-patient lab for the pharmacy tech in SFAREGS.
• Students who receive an error message of PREQ and TEST SCORE-ERROR will need to see the counselor to confirm that they have met the pre-requisites.

PSR Card revisions

• The PSR card is being revised to make sure that students fill out the entire PSR for state funding purposes
• Feedback is needed for possible changes. Let us know how to make it easier for the students to understand and be able to fill out the application with ease.

myGateway update

• Students can now print their class schedule on myGateway.

Blog Update – www.sce.cc.ca.us/ar

• New postings are usually done at least once a week
• You can search the blog by typing in keywords in the search box.
• Postings are in chronological order – most recent postings will be listed first.
• A&R forms will be posted on the blog soon.
• RSS feeds and other technologies are being investigated to automatically notify you of new blog posts
• Reminder – the blog is open the public.

Reference Manual Update – www.sce.cc.ca.us/referencemanual

• The Reference Manual is only available to employees.
• Procedures and guidelines are posted in the manual.
• You must have a Google Docs account to access
• It’s a good idea to bookmark or save as a favorite to your toolbar for easy access.
• Remember to sign out when you are done!

Customer Service Update

• Training will be available through EdFund
• Always remember to give the student options!
• When dealing with repetitious questions, respond to the student as if it’s your first time hearing the question.
• Job shadowing is available between campuses. Please let Diane know if you are interested.

Orientation for HS Diploma

• Students can call Anaheim for Orientation starting August 18th
• Students can call during the last week of August for Cypress orientations
• Students can call Wilshire Matriculation (714.449.4784) to schedule Orientation starting August 11th

Here is some useful information regarding Kids College Applications. Special thanks to Julie Edwards for providing this information!

• Kids’ College applications for ages 2-13 are processed by the staff at the Anaheim campus. If you have any questions regarding the status of a particular application, you may contact Anaheim A&R staff at (714) 808-4645. (Kids 13 years old and up are done by CCCApply.)
• These applications will be processed within 3 business days (usually less) and an e-mail will be sent to the e-mail address provided by the parent/guardian on the application. The message will contain the child’s ID number and some instructions regarding the PIN and registering online. Sometimes, the response e-mail gets filtered into the recipient’s “Bulk” or “Junk” mail folders – this is helpful to know if a parent is looking for a response to an application that they completed more than two days old.
• The online application system is usually inactivated during the week of registration and the first week of ADULT classes as staff will be registerting walk-in students during these times. Parents will not be able to access the application for Kids 2-13 years old during these times and they should be advised to come in person to our campuses to register their child. (They may still apply for children 13 years old and up using CCCApply.)