Tags: student

Automatic Delivery of Schedule/Bill for On-line Payments

In order to improve our service to students, a new feature has been implemented for the upcoming Winter 2010 registration. Student will automatically receive a copy of their schedule/bill at their preferred e-mail address after they pay by credit card on-line in myGateway

Students will still be able to print their schedule/bill via myGateway as usual, but we’re hoping that this feature will reduce the load on the portal resulting from students who simply need a copy of their schedule/bill on the first day of classes. Thanks go to Chris Hebson for developing this feature.

Permalink 11/30/09

Outstanding Student Fees

The following letter was mailed to students yesterday who have a balance owing of $20 or more for at least 91 days. The letter was signed by Deepali Dave, Melda Lara, or Renee Myles, and states they have 30 days from the date of the letter to pay the fee or arrangements with the State Controller’s Office will be made to collect the debt.

If a student should visit one of the campuses to pay an outstanding balance, please email Deepali the student’s name and date of birth. She will then take the necessary steps to ensure further action is not taken.

Sample Balance Letter

Please feel free to contact either Deepali, Melda, or Renee if you have further questions.

Permalink 06/30/09

Student Drop for Non-Payment

The process of dropping students for non-payment of fees incurred in web registration has begun. As a reminder, the drop for non-payment process goes into effect 72 hours after registration. If you have calls or questions from students, please remind them that they will be dropped if payment is not received within 72 hours.

If you have any questions, please contact Melda Lara at the Wilshire campus x29522 or at mlara@sce.edu

Thank you.

Permalink 12/10/08

SCE Registration Hold Information

The SCE Registration Hold Information sheet has been updated. You can download a copy of the SCE Registration Hold Information Sheet. This information will also be added to the SCE Reference Manual. Special thanks to Melda Lara for updating the sheet ! :)

Permalink 11/06/08

Banner Upgrade

Listed below is a summary of the improvements and enhancements as a result of the upgrade:

SSN Search
Throughout Banner, users will have the ability to search for a record by entering either a SSN or an ID in the ID field of a form. At North Orange we have had this ability since the implementation of Banner, but it required that we add a person’s SSN as an ‘alternate id’ in Banner. This long-awaited enhancement will improve security because we can remove the SSN as an alternate ID and restrict the viewing of SSN to only those who have a legitimate business purpose.

Tab Level Security
This release will provide the ability for individual tabs within a form to be restricted to only certain users. While many users need to have access to the SPAIDEN form, which provides name, address and telephone information, fewer users need access to the ‘biographical’ tab on this form which provides access to SSN and birth date.

Student
Eight pages of problem resolutions for the Student module are documented as being addressed by this release. In addition, many of the views of data that we use in reporting slowed significantly (or became unusable) when we upgraded to Oracle 10G and are being re-written to be compatible with this version of the database. For CAL-B, new functionality is being provided for a revised 320 report and BOG waiver processing

Permalink 11/04/08