A&R Corner

Listed below is a summary of the improvements and enhancements as a result of the upgrade:

SSN Search
Throughout Banner, users will have the ability to search for a record by entering either a SSN or an ID in the ID field of a form. At North Orange we have had this ability since the implementation of Banner, but it required that we add a person’s SSN as an ‘alternate id’ in Banner. This long-awaited enhancement will improve security because we can remove the SSN as an alternate ID and restrict the viewing of SSN to only those who have a legitimate business purpose.

Tab Level Security
This release will provide the ability for individual tabs within a form to be restricted to only certain users. While many users need to have access to the SPAIDEN form, which provides name, address and telephone information, fewer users need access to the ‘biographical’ tab on this form which provides access to SSN and birth date.

Student
Eight pages of problem resolutions for the Student module are documented as being addressed by this release. In addition, many of the views of data that we use in reporting slowed significantly (or became unusable) when we upgraded to Oracle 10G and are being re-written to be compatible with this version of the database. For CAL-B, new functionality is being provided for a revised 320 report and BOG waiver processing

• myGateway will be upgraded on Sunday, August 10, 2008. Access to myGateway will not be available during the upgrade. We do not expect this to impact any SCE operations at this time.

• Some first time users of myGateway have been receiving a “Pair not found” error when logging into myGateway. This can occur for three main reasons:

1. The most common problem is that the login alias for the student is not populated in myGateway.
2. The student may be a legacy student that has not logged in since the introduction of Banner. Legacy students were removed from the myGateway database to improve performance and file size.This can be resolved by going to GOATPAC in Banner and resetting the PIN. This will trigger a sync to myGateway.
3. Finally, if the student has submitted an application through CCCApply and there is a lot of activity, the application may be delayed while the processes in the queue are resolved.