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I have been holding Gmail trainings for SCE staff since last November. Typically, these trainings cover usage of Email, Calendar, and Contacts in the Gmail system. One particularly useful resource has been the Google Apps Learning Center:
There are a number of useful YouTube videos here on different portions of the Gmail interface as well as an excellent document on the switching from Microsoft Outlook page titled “Life After Microsoft Outlook”
Identifying and correlating the key differences between Outlook and Gmail has helped our staff during the transition. It is my opinion that mapping these features between Outlook and Gmail is key to a successful migration.
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