Resources By Topic

All Resources are available to all SCE staff and faculty in the Cypress Campus SCE Office off Parking Lot 4

Adjunct

The Adjunct Professor – Formulating a Strategy for Success
Adjunct Instruction/Pre – Part 1-3

Customer Service

Calming the Irate Customer
Customer Service
The Nine Deadliest Sins of Communication – Volume 1-3
Nine Traits of Highly Successful Work Teams Trait 1-9
Taking Control of Your Workday – Volume 1-3
Teamwork - Effective
Teamwork - Empowering
Telephone Courtesy

Diversity

Cultural Diversity in the Workplace
Handling Difficult People Volume 1-3
How to Deal with Difficult People Volumes 1-3
Rainbow War
Remember Me
What’s Right with the World?

Educational Concepts

Earthquake Survival
Workforce Investment Act, 1998
Adult Basic Education
Instruction Best Practices, CASSAS

Employee Relations

Art of Resolving Conflicts
Conflict Word and Image
Cultural Diversity in the Workplace
Empowering Your Employees
Handling Difficult People Volumes 1-3
How to Deal with Difficult People Volumes 1-3
How to Love Your Job with Dewitt Jones
Hiring the Best
Job Vision with Dewitt Jones
New Supervisor
The Nine Deadliest Sins of Communication – Volume 1-3
Nine Traits of Highly Successful Work Teams Trait 1-9
Rainbow War
Remember Me
Taking Control of Your Workday – Volume 1-3
Teamwork - Effective
Teamwork - Empowering
Unemployment

Instruction

Instructional Handbooks
Conflict between Word and Image
Delivering Opportunity
Handling Difficult People Volume 1-3
How to Deal with Difficult People Volumes 1-3
How to Teach Adults
The Nine Deadliest Sins of Communication – Volume 1-3
The Strive Program
TSRH Literacy Program – Lessons 1-4
Adult Basic Education
Instruction Best Practices, CASSAS

Leadership

Delivering Opportunity
Focus Your Vision with Dewitt Jones
Handling Difficult People Volumes 1-3
How to Deal with Difficult People Volumes 1-3
Hiring the Best
Job Vision with Dewitt Jones
Leadership – an Art of Possibility with Ben Zander
New Supervisor
The Nine Deadliest Sins of Communication – Volume 1-3
Nine Traits of Highly Successful Work Teams Trait 1-9
Taking Control of Your Workday – Volume 1-3
Teamwork - Effective
Teamwork – Empowering

Mentoring


Nine Traits of Highly Successful Work Teams Trait 1-9

Motivational

Inspirational Movies
     Everyone Leads Someone
     Leadership
     The Power of Attitude 
     Give it 212% The Extra Mile
Attitude Radiating Possibility with Ben Zander
Focus Your Vision with Dewitt Jones
Nine Traits of Highly Successful Work Teams Trait 1-9

SCE History

SCE Commencement, 1997
SCE Commencement, 2009

Student Learning Outcomes

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